Section 1: Please check one answer for each of the following:
1. Do you have a library card?
2. On average, how often do you visit the library?
3. How would you rate each of the following library services?
Customer service
Collection (books, DVDs, music, newspapers, etc.)
Programs (classes, storytimes, etc.)
Online services (website, catalog, research databases, etc.)
ILL (Inter-library loan)
Library policies
Computers and printers
Internet access
Hours of operation
Overall, how would you rate the library?
4. How important is each of the following library services to you?
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs (classes, storytimes, etc.)
Computers and printers
Help using computers, printers, etc.
Study rooms/reading areas
Community meeting rooms
Internet access
ILL (Inter-library loan)
Online services (website, catalog, research databases, etc.)
Newspapers and magazines
Homebound services
Overall, how important is the library to you and your family?
5. How do you typically find out about library programs? Check all that apply.
Section 2: We value your opinions. Please answer the following questions:
6. What do you value most about the library?
7. How could the library or its services be improved, if at all?
8. How does the library benefit you or the community?
9. Is there any event or service you would like to see the library do or provide?
10. Do you have any additional comments or suggestions?
Section 3: Please tell us about yourself so that we may better serve you. Please check one answer for each of the following.
11. How old are you?
12. What gender are you?
13. What is the highest level of education you have completed?
14. What is your employment status?