* 1.
Which advice provider/team are you from?
2.
How do you record client data?
Case Management Systems
3.
If you use a case management system, which system do you use?
4.
Is this case management system available via internet without special software (i.e.can you access it and enter data via a web browser like Internet Explorer)?
5.
What does this system do well for you?
6.
What could this system do better?
7.
Does this system allow you to share data with other organisations?
Data Collection
8.
What kind of client data do you hold?
9.
What do you use this data for?
10.
How you record outcomes of your advice/ signposting?
11.
How do you assure the quality of your advice/ signposting?
12.
Do you have any other comments, questions or concerns?