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Email Templates

NOTE:  DO NOT PASTE A DIRECT LINK TO YOU SURVEY INTO YOUR TEMPLATE! INSERTING A DIRECT LINK TO YOU SURVEY WILL DISABLE TRACKING!
USE THE [survey] TAG INSTEAD OF INSERTING A LINK. THE [survey] TAG WILL BE REPLACED BY A UNIQUE TRACKING LINK

The email template facility enables you to create and save a professional HTML Email templates. You may add images into your template.
You can setup multiple email templates that can be used for the the following:
  • Survey Invitations
  • Survey Reminders

The following controls are available in the Email Templates Screen:
  • Template name
    • The template name can be used to describe your template. Participants will not see this field.
  • Email subject.
    • This is the subject field that will appear in your email.
  • Text area
    • This is the area where you enter the text that you would like to appear in the email.

Automatically populated tags

Because each of your participants requires a customized email you will need to insert tags within your text. When your emails are sent, each tag is replaced with the relevant text such at the survey link, or the participants name.

Item Description
[firstname] Participants first name
[lastname] Participants second name
[custom] Participants custom data
[email] Participants email address
[optout]

This will add a URL that will allow the participant to unsubscribe/opt-out from your mailing list.

By default all emails sent from eSurv.org email servers include this link and it must not be removed.

If you decide to use your own email server then this URL is not included by default.

[survey] This is automatically filled with a tracked link to your survey
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